Document Type

Conference Proceeding

Publication/Presentation Date



Decision Sciences Institute


With the near-collapse of financial markets in 2007-2008 and the subsequent scandals, the pendulum has again swung back – in the field of business education – to the question of how business ethics is taught. To explore along these lines, a scenario involving an ethical conflict in a Total Quality Management (TQM) initiative was developed. A class of operations management students was asked to respond. Though the students had no formal business ethics education, the overwhelming majority chose an ethical option. In the light of the results obtained from this experiment, the implications for business education and business are discussed.